BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and incident response automation, today announced the integration of its IT Alerting solution with Ayehu, a leading provider of intelligent automation and orchestration powered by artificial intelligence (AI). The integration is designed to provide Everbridge’s IT Alerting users with key analytical insights to drive continuous improvements in reducing response times to critical events.
“Everbridge is a global market leader of SaaS-based critical communications solutions, trusted by thousands of organizations worldwide. We are excited to partner with Everbridge to customize strategic and intelligent solutions that promote efficiency and agility in the marketplace,” said Gabby Nizri, Co-Founder and CEO, Ayehu. “Our partnership will allow our mutual customers to automate up to 80% of L1 tickets and significantly accelerate critical event processes, freeing up human resources and increasing operational efficiency.”
The combined solution of Everbridge IT Alerting with Ayehu’s platform extends capabilities into IT Process and Runbook Automation (RBA) by leveraging Everbridge’s Smart OrchestrationTMtechnology. The solution bridges IT Alerting and RBA to allow organizations to quickly engage IT experts and on-call teams so they can respond to critical issues faster, reducing the mean time to ?x and automate manual and repetitive tasks, and decreasing the overall time to resolution even further by eliminating the period between receiving an alert and executing the remediation action.
Everbridge IT Alerting enables operational teams to remain fully in control over IT task automation by embedding human decision points within work?ows. Using bi-directional communications, one can remotely control the advancement or execution of any step within a process, such as re-starting a server. Remote communications can be performed via SMS, IM, email, or phone.
“By combining Everbridge’s Smart Orchestration technology and self-service integration capabilities along with Ayehu’s platform, we bring the power of AI and analytics to our customers to optimize information flow and to rapidly execute end-to-end incident response management processes,” said Prashant Darisi, Vice President of Product Management, IT Alerting/IoT at Everbridge.
To learn more about Everbridge IT Incident Response Automation, visit www.italerting.com.
About Ayehu Software
Named by Gartner as a Cool Vendor, Ayehu’s IT automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog. Follow Ayehu on Twitter and LinkedIn.
About Everbridge
Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 3,800 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 2 billion messages in 2017 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Sweden, the Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Crisis Commander®, Community Engagement™ and Secure Messaging. Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, six of the 10 largest global consulting firms, six of the 10 largest global auto makers, all four of the largest global accounting firms, four of the 10 largest U.S.-based health care providers and four of the 10 largest U.S.-based health insurers. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Beijing, Kolkata, London, Oslo and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook.
